If you are an educator, you can get our Unlimited plan for $0. All Students can request our Unlimited plan for free too. Please email [email protected] to request free upgrade to Unlimited plan if you are a student or a teacher.
Ofcourse! our support team is available to help you 7 days a week. We welcome both your questions and requests. Email [email protected] with any questions you have for quick response.
No. What you see is what you pay. There are no contracts, you can cancel or upgrade/downgrade any time.
Yes. If you cancel your paid plan, your account will revert to Free plan on next billing date and you will not be charged again. Cancel, Upgrade or Downgrade any time from your Account Dashboard > Billing Settings.
No. We understand that our users may need to downgrade. You will not lose any work, projects or data if you cancel a paid plan or downgrade. However, you will be limited by the restrictions of the free plan. Feel free to downgrade to a free plan when you are not actively working on your projects to save money. You can always upgrade your plan later.
We accept all major credit cards including VISA, MasterCard, Discover and American Express. We don’t store cardholder information on our servers. All payments are encrypted and securely processed by Stripe directly. We also accept payments through PayPal. You can select your payment method on the checkout page.
We serve thousands of Fortune 500 companies and large Enterprise customers so we take security and privacy very seriously. All communication is encrypted through SSL. All user data is stored securely, and backed up regularly.
No. All our plans, including the Free plan come with ALL features. We want to share DB Designer with everyone which is why we have the MOST generous free plan compared to our competitors. Users who work on two or less projects and have small models never have to pay a cent.
Absolutely! Like we said, all plans have full access to all features. Add your team members email to invite them and restrict their access level (Owner, Read Only, Read & Edit).
Everything. If you have more than 5 members in your team or need a custom solution, please contact us. Our enterprise plan allows your organization full control of the team and data. Enterprise plan is ideal for Schools, Universities, Large Companies and Organizations.
Please email us at [email protected] and we'll get back to you right away.